Local Clinic Appointments

Expert care close to home

You’ll usually have two or three HCPC-registered audiologists within easy reach of home, part of a nationwide network of over 200 audiologists across 93+ clinics in the UK and Ireland.

We offer free hearing tests in our clinics, in your own home, or in a nursing home setting, whichever suits you best. All our prices include the hearing test, fitting and fine-tuning, and aftercare for the lifetime of your hearing aids.

Why do people prefer a clinic appointment?

Everyone is different, and for many people, coming into a clinic is simply what feels right. There’s no single reason, but here are some of the things we hear most often from customers who prefer to visit us in one of our 93+ clinics.

Keeping home life and healthcare separate:  For some people, keeping their healthcare appointments separate from their home life is important. Sometimes it’s just easier to focus when you’re away from home.

Trust and reassurance:  If you’ve never had a hearing test before, or if it’s been a while, meeting your audiologist in their own environment can feel reassuring. It’s a chance to get a sense of who they are and build trust before considering home visits for future appointments.

Bringing someone along more easily:  Many of our patients come with a family member or friend, and a clinic setting often makes that feel more natural; there’s space to sit together comfortably and go through everything clearly as a group.

It’s simply more convenient for them:  Not everyone finds home visits easier. If you drive, live close to one of our clinics, or just prefer to get out of the house for appointments, coming in is often the straightforward choice.

Whatever your reason, a clinic appointment with Hearing Aid Org is exactly the same standard of care as a home visit, with fully qualified audiologists, the latest equipment, and all the time you need. And if your circumstances ever change, switching to a home visit is always an option.

Can I get a hearing test at a local clinic?

Yes, and with two or three of our audiologists typically covering your area, finding a convenient location is straightforward.

Our audiologists work from a range of settings across your area, including local clinics, shops, and day centres.

Wherever you’re seen, the standard of care is exactly the same. Our fully qualified, HCPC-registered audiologists use the latest computerised equipment, with no time pressure and no sales targets.

If you’re not sure which of our local audiologists is closest to you, give us a call, and we’ll put you in touch with an expert you can trust. And if a clinic appointment doesn’t suit you, for whatever reason, a home visit is always available at no extra cost.

Do I need a hearing test?

Hearing loss tends to come on gradually, which makes it easy to adapt without realising how much you’ve been missing.

Some of the most common signs include asking people to repeat themselves, finding it harder to follow conversations in noisy places, turning the television up louder than you used to, or struggling to hear clearly on the phone.

A free hearing test with us takes around an hour, is completely painless, and gives you a clear picture of exactly how your hearing is working right now.

If everything is fine, you’ll know. If there’s anything to address, we’ll walk you through the options, honestly and without any pressure.

What happens at a clinic appointment?

Whether you come to our clinic or we come to you, a typical first appointment follows the same structure. We start with a brief conversation about your health, any family history of hearing loss, and what’s been prompting you to get in touch. There are no irrelevant questions, and everything you share stays confidential.

We carry out a quick check for anything that might be affecting your hearing, such as a build-up of earwax. Where appropriate, this can sometimes be addressed during the same visit; your audiologist will explain your options. We then carry out a full hearing assessment using the latest computerised equipment.

You’ll listen to a series of tones through headphones, and the results are mapped onto an audiogram, a straightforward chart that shows how your hearing performs across different pitches and frequencies.

Once we have your results, we sit down and explain what they mean plainly. If hearing aids would help, we’ll talk through the options that make the most sense for your lifestyle, your budget, and the specific nature of your hearing loss.

What if a home visit is better?

We know that getting to a clinic isn’t always straightforward. Whether it’s a mobility issue, difficulty with transport, caring responsibilities, or simply the demands of day-to-day life, our audiologist can come to you.

We offer free home visits, and with two or three of our experts based locally, you won’t be waiting long. Home visits aren’t just a convenience; for many people, they’re genuinely the better option:

• Your hearing aids can be tuned in the environment where you actually spend most of your time
• We can connect your devices to your television, phone, or other equipment there and then, so you finish the appointment knowing exactly how to get the most out of them
• You’ll have the chance to build a personal relationship with your audiologist
• It’s often more convenient, particularly for older adults or anyone unable to attend a clinic for health or logistical reasons
• You pay exactly the same price for a more bespoke service

We also visit customers in nursing homes and care home settings across the UK. If you have a loved one in residential care who is struggling with their hearing, we can arrange a visit directly; no need for them to travel anywhere.

Need more support with clinic appointments?

With 93+ clinics and over 200 audiologists across the UK and Ireland, there are always two or three of our experts covering your local area.

That means that even if anything ever changed with your individual audiologist, your aftercare and ongoing support would continue seamlessly with another local member of our team, at no cost to you.

Every hearing aid also comes with a 60-day money-back guarantee, no quibble, so you can be confident in your decision. Call us free on 0808 208 5156, book your free hearing test online, or get in touch with our team.

FAQs

Is a clinic appointment really free? Yes, every clinic appointment is completely free, with no obligation to buy anything afterwards.

How long does a hearing test take? A free hearing test usually takes around an hour and is completely painless.

Can I switch from a clinic appointment to a home visit later? Yes, you can switch between clinic and home visits at any time, at no extra cost.

Will I be under pressure to buy hearing aids at my appointment? No, our audiologists work with no sales targets and no time pressure, so you’ll never feel rushed into a decision.

What happens if I’m not happy with my hearing aids? We offer a 60-day money-back guarantee, no quibble, so you can be confident in your decision.