Home Visits

Free hearing care in your own home

Our hearing tests, fittings, and aftercare can all be carried out in your own home, at no additional cost. This is particularly helpful if travelling to a clinic is difficult, whether because of mobility, other health concerns, or simply a busy schedule.

Hearing Aid Org has always offered every customer a free home visiting service, including hearing tests, fittings, maintenance, and check-ups, in the comfort of their own home, at their convenience.

Nationwide coverage

Our network of over 200 audiologists across 93+ clinics provides professional nationwide coverage, so wherever you live, there’s always a local, HCPC-registered audiologist covering your area, ready to help with your hearing healthcare.

Our audiologists work from shops, clinics, and day centres, but there are real benefits to home visits too. Some people prefer them, and for others, they can make all the difference, whether due to health limitations or personal circumstances.

Reasons why people prefer home visits

• Your hearing aids will be tuned in the most realistic environment possible
• You’ll get help connecting to your wireless devices
• You can strike up a personal relationship with the audiologist
• It’s much more convenient
• It’s particularly helpful for older adults, or anyone who finds travel difficult
• You pay the same price for a more bespoke service
• Better for those who are unable to attend a clinic for health or logistical issues

Which hearing aid retailers in the UK do home visits?

You might be surprised how many high street retailers don’t offer home visits at all, or offer a limited or chargeable version of the service. Hearing aid provision started as a home-based service, and today, availability varies considerably between providers.

NHS home visits

Like NHS hearing aid drop-in clinics, the NHS service can organise hearing healthcare home visits, but this sometimes depends on the area you live in.  If NHS hearing test home visits and hearing aid services are available locally, then chances are you’ll be waiting weeks for an appointment.

Boots Hearingcare home visits

Before David Ormerod Hearing Centres rebranded as Boots Hearingcare, they did originally provide their patients with a home visiting service.  Now they can only provide in-store appointments and do not offer Boots hearing aids, home visits or hearing tests at home.

Specsavers Hearing home visits

Specsavers Hearingcare offers a home visit service in some areas, at the discretion of the Specsavers franchisee. In some areas, this is a free service; in other areas, they charge per visit. At the time of writing (December 2024), waiting times for follow-up appointments were up to six months.

Hidden Hearing home visits (now Audika)

With this company having locations in both England and Wales, Hidden Hearing can cater to those who require a home-visiting service at no extra charge.

Amplifon home visits (now Audika)

Currently, Amplifon does offer a home visiting service, but this is a chargeable service at around £30.  It is important to know that they are unable to provide this service nationwide – please check whether your location is covered.

Scriven’s home visits

Scrivens is a small audiology company and does not, at this time, provide any home visiting services – whether this will change, we are unsure.  No matter who you book with, always check if there is an additional fee before arranging an appointment to avoid any surprises.

Which one is right for me?

If a home visit matters to you, it’s always worth checking availability and any charges directly with each provider before booking; policies vary by branch and can change over time. With Hearing Aid Org, home visits are free and available nationwide as standard, with no separate booking process required.

Hearing care for you or a loved one, at home

We cover the whole of the UK, so if you have a busy lifestyle, don’t want to take time off work, have logistical difficulties, or simply want more privacy, we can come to you. We also support older adults with their hearing loss, either at home or in assisted living accommodation. No one should be restricted from hearing the sounds of life.

Fitting and fine-tuning at home and aftercare

Once you’ve chosen your audiologist and arranged a hearing test, your audiologist will review your results, your hearing loss, your lifestyle, and the technology and connectivity you’d like, then fit you with the right hearing aids for you, at home. Full aftercare is included for the life of your hearing aids, wherever you’re seen.

Need more support with home visits?

Over the years, our audiologists have helped thousands of people find the right hearing solution for them in their own homes, giving them access to better hearing and quality of life, at a time that suits them, for no extra cost.

If you have concerns or have noticed a change in your hearing, book a free home visit or clinic appointment, and one of our expert audiologists will be happy to help.

With 93+ clinics and over 200 audiologists across the UK and Ireland, there are always two or three of our experts covering your local area.

That means that even if anything ever changed with your individual audiologist, your aftercare and ongoing support would continue seamlessly with another local member of our team, at no cost to you. Call us free on 0808 208 5156, book your free home visit online, or get in touch with our team.

FAQs

Is a home visit really free, with no hidden charges? Yes, home visits are completely free with us, nationwide, with no extra cost for the test, fitting, or aftercare.

Do you offer home visits in care homes and assisted living settings? Yes, we regularly carry out hearing tests and fittings in care homes and assisted living accommodation across the UK.

Will a home visit be the same standard of care as a clinic appointment? Yes, home visits use the same equipment and are carried out by the same HCPC-registered audiologists as our clinic appointments.

How do I know if a home visit is available in my area? With over 200 audiologists across 93 clinics nationwide, home visits are available throughout the UK, call us and we’ll confirm cover for your specific area.

Can I switch between home visits and clinic appointments? Yes, you can switch at any time, whatever suits you best for each appointment.